I deleted the submissions but still received submission storage warning emails.

  • ophoslyon
    Asked on August 25, 2016 at 8:13 AM
    I feel like I have the same issue, can anyone look at my account?
  • Ashwin JotForm Support
    Replied on August 25, 2016 at 8:22 AM

    Hello ophoslyon,

    I did check your account and found that you have one form with 286 submissions. You also seems to have 5 forms in your "Trash" folder and all the forms has several submissions. That is the reason why you are receiving warning emails. 

    I would suggest you to please go ahead and "Purge" the forms and that should solve your problem. Please check the screenshot below:

    I deleted the submissions but still received submission storage warning emails Screenshot 20

    Thank you!