My form is not visible / loading on mobile devices?

  • gerarddebruin
    Asked on August 25, 2016 at 11:45 AM
  • Elton Support Team Lead
    Replied on August 25, 2016 at 1:07 PM

    It seems the page itself where the form is embedded is not mobile responsive. The form container, when viewed on mobile, is shrinking so that's probably one of the reasons why.

    Also, it seems something is blocking the form source code from executing the page when viewed on mobile. It could be due to script conflicts. I suggest to re-embed your form using iframe embed code first, this might help fix the problem.

    My form is not visible / loading on mobile devices? Image 1 Screenshot 20

    Let us know how this goes. Thanks!

  • gerarddebruin
    Replied on August 25, 2016 at 2:39 PM

    Worked!

    Thanks!

     

     

  • Irshad
    Replied on August 25, 2016 at 3:44 PM

    You are welcome. If you need further assistance, feel free to revert back.