What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I used the form during the summer. But during the school year I will only have 4 transactions a month. Can I downgrade?

    Asked by artworksartstudio on August 25, 2016 at 11:47 AM
    summer a used can
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    JotForm Support

    Answered by Jim_R on August 25, 2016 at 12:44 PM

    Hello, yes, you can downgrade your plan anytime you want. Your forms won't be affected since you're nowhere near the monthly limits of the Free Plan (even after you downgrade).

    Here's a guide on How-to-Downgrade-Subscription-Back-to-Free-Account 

    And if you need to upgrade again, you can also do that anytime the need arises.

    Hope that answered your question.