What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How the encryption works?

    Asked by AmericanBehavioral on August 25, 2016 at 12:18 PM
    Also, can you explain how the encryption works?
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    JotForm Support

    Answered by Chriistian on August 25, 2016 at 12:43 PM

    You are referring to Encrypted Forms? Enabling Encryption setting on your form will make your form submissions encrypted before they are submitted/saved to JotForm servers. You will be given a Private Key that will be used to decrypt the submission data. Please note that you are the only one holding the private key so try not to delete the private key for your form. Once encryption is enabled, nobody except you can access your data. Notifications will alert you when an encrypted response is received, and you can use your private key to read them. 


    For more information, you can check this article: Encrypted Forms and How to Use Them.