What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    how to add multiple payment options

    Asked by chemicallion on April 12, 2012 at 09:39 AM

    i'm trying to add a payment option , but it says i already have one on my forms.  i don't remember adding one and have searched my forms and do not see anywhere where i added the option.  how do i go about finding it?

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    Answered by pinoytech on April 12, 2012 at 10:19 AM

    Hi,

    Do you mind if we ask your FORM ID for further assistance?

    Looking forward hearing from you.

    Thank you!

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    Answered by chemicallion on April 12, 2012 at 10:46 AM

    formID=20905165864154

    formID=20905485575158

    formID=20908476229157

     

    All these were clones from original formID=10572607447 

    Even though the ones above are clones , can i delete formID=10572607447?

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    Answered by pinoytech on April 12, 2012 at 11:00 AM

    Thank you for your quick response. Regarding on your question, I found out that all this form's have already Payment Option. Each form allows only One Payment.

    If you wan't to add more product on your form, just simply click the payment wizard icon then under Payment Wizard: Products, Click add new product (bottom left side)

    If you need further assistance, feel free to contact us anytime.

    Thank you for using JotForm!

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    Answered by chemicallion on April 12, 2012 at 11:04 AM

    i guess i should of speculated alittle more. i meant the Paypal Etc (Payment tools).  when someone clicks on one of those it just sends me an email. it doesn't show any info on a person submitting payment

     

     

    when i try to add the payment tools option i get  " You cannot add more than one payment tool. Please delete the existing one first."

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    Answered by pinoytech on April 12, 2012 at 11:47 AM

    Since your Payment Tool is not set to required they can send/submit their form without paying or selecting your product/s. Each form allows only one Payment tool, that's the reason why you get error message.

    Is there anything that we can help, let us know.

    Thank you for using JotForm!

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    Answered by chemicallion on April 12, 2012 at 12:20 PM

    alright, i think i understand what you mean now. thanks!

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    Answered by pinoytech on April 12, 2012 at 12:22 PM

    You're welcome! If you need further assistance, feel free to contact us anytime.

    Thank you for using JotForm!

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    Answered by tcrocker on August 31, 2012 at 04:09 PM

    I do not understand why we can only have one payment option.  With "Conditioning rules" we should be able to have a drop down option that says how would you like to pay?  Then, depending on the relevant option the right payment option pops up.

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    Answered by jeanettebmz on August 31, 2012 at 06:38 PM

    It is possible to have multiple payment option in one form. There is a workaround, just take a look at  this form example that one of our brilliant support reps. made available in our Templates Gallery

    Please check this guide  for further details, in order to to customize it to your needs .

    Do not hesitate to contact us if you still have doubts

    Cheers!