What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PayPal Payment Gateway submit button just says Please wait forever.

    Asked by swisscoach7 on August 25, 2016 at 01:08 PM

    The PayPal Payment Gateway submit button does not redirect to PayPal website and just says Please wait indefinitely. 

    Page URL:

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    JotForm Support

    Answered by Welvin on August 25, 2016 at 02:24 PM

    You are using our oEmbed plugin for WordPress or an active oEmbed plugin allows you to place the form in your page/post. Instead of using the oEmbed, I would suggest using our Embed Form plugin:


    Or, embed the form using one of our embed methods: https://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use

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    Answered by swisscoach7 on August 25, 2016 at 02:26 PM

    Thanks so much. I appreciate your assistance and will try your recommendations.