What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    If we go over 100 forms submitted does it just stop accepting submissions or does it automatically bump us to the next level?

    Asked by runningstarranch on August 25, 2016 at 01:29 PM

    Also, will the program store forms until account is closed or do we need to save them? 

    Thanks so much!!!

    Submissions next OR stop
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    JotForm Support

    Answered by ashwin_d on August 25, 2016 at 02:38 PM

    Hello runningstarranch,

    Please note that in free account you can only receive upto 100 submissions. Once you reach close to submission limit, a warning email is sent to you. Once you reach / cross submission limit, another warning email is sent to you with a time frame when your forms will be disabled. If you upgrade your account within this time frame, your form will not be disabled and users will be able to submit your form. If you do not upgrade your account within this time frame, all your forms will be disabled and no user will be able to submit form. 

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!