What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Recaptcha not displaying on live site

    Asked by acesupport on August 25, 2016 at 03:30 PM

    I can get the form and captcha to load on localhost but when placed live on server, recaptcha disappears. I can still submit but only receive the default captcha on a separate landing page, and not Recaptcha either.

    I'm using source code to embed and require it in order to style according to a site's style guide.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by BDAVID on August 25, 2016 at 05:02 PM

    There is something in you page preventing it from showing:

    I would recommend you to embed your form with the Iframe code to prevent conflicts: https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    If you need to style the form, you can do it through the form designer: https://www.jotform.com/help/300-Form-Designer-Tutorial-Let-s-create-fantastic-forms- 

    Or you can do it by injecting custom CSS code: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes 

    Let us know if you need more help.