What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why did i get charged twice

    Asked by ncktreats on August 25, 2016 at 03:40 PM
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    JotForm Support

    Answered by BDAVID on August 25, 2016 at 05:08 PM

    There was a new subscription(S-50C76924V5583194G) created on Aug 24, 2016 for your account. I have sent this to our billing department to have it cancelled and refunded.

    Please allow 5 to 7 business days for this to be completed. Let us know if you have more questions.