What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Upload button not working

    Asked by VolvoParts on April 12, 2012 at 11:07 AM

    I have added an upload button to my form but it doesn't work (or even appear). Any ideas where?

     

    It does appear on the edit page and also on the preview. It's as soon as I open it in a new window it vanishes.

    Page URL:
    http://form.jotformeu.com/form/21003347594348

  • Profile Image

    Answered by pinoytech on April 12, 2012 at 11:22 AM

    Hi,

    Upon checking your form using different Internet browser, I don't found any problems of your form as well as your Upload button. I used Chrome, IE8, Firefox viewing your form. I suggest, Logout to your JotForm account, delete browsing cache and cookies then log back in. Let us know if the said issue still persist after doing my suggestion so we can further investigate the said problem.

    Thank you for using JotForm!