What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why I received an email saying I almost reach my submissions limit?

    Asked by sierashines on August 25, 2016 at 06:48 PM

    I got a message saying that I am almost out of submissions for the month but I looked at the numbers for August and we are well under 1000

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    JotForm Support

    Answered by Kevin_G on August 25, 2016 at 08:28 PM

    I have checked your account and I can see you currently have 919 submissions, this is why you have received the email, if you do not think that you will reach the limit  for this month you can simply ignore it, but if you need to receive more submissions you will need to upgrade your account. 

    You can also check your current usage by going to this link: https://www.jotform.com/myaccount/usage