Not receiving submitted forms

Last two clients and then a test have filled out and sent, but not received.

I have checked your form and I can see there are some emails failed; however, your email address is not currently into our bounce list. 

Also, I have submitted your form and I can see it was successfully sent to your email address, could you please confirm us that? 

If you're still experiencing the issue, please ask your email provider to white-list our IP addresses, you will find this info here: Whitelisting-JotMails-IP-Addresses

You may also consider using SMTP to send your emails as you will have more  control over how they are sent. 

Thanks for the quick response and apologies for sending the email before checking further on your website, where I found the solution. All good. Thanks!
Jeffrey Frank, LICSW
202-345-0100
...

No worries Jeffrey, we are here to assist you. If you need our help, let us know. Have a great day!