What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not getting any email or even test emails

    Asked by littlesprouts on April 12, 2012 at 01:40 PM

    I am not getting notification emails or even test emails.


    My email is whitelisted to accept your stuff and I am getting them for other forms.


    email is info@titanppc.com and littlesprouts@shaw.ca


    Is your email system down?

  • Profile Image

    Answered by AtacanC on April 12, 2012 at 02:08 PM

    Did you add JotMails IP Addresses to your mail providers whitelist? I've just checked our email logs and JotForm has successfully sent your notifications to your email address.

    stat=Sent (q3CHbiMK019272 Message accepted for delivery)