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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Hi, I have opted to "redirect to an external link".

    Asked by Sksbattick on August 26, 2016 at 04:28 AM

    Hi, I have opted to "redirect to an external link". However, when I submit the form on my site, the only thing that happens is that the form disappears from the page.

    I even tried redirecting to www.google.com and I get the same results.

    My Form ID: https://www.jotform.com//?formID=62378548723870

    My Website: http://sksbattick.wixsite.com/humbird/copy-of-corporate-identity-quote

    Thanks.



    This is a re-post of a comment on Setting Up the Thank You Page

    JotForm site www same
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    JotForm Support

    Answered by Rose on August 26, 2016 at 05:08 AM

    As far as I saw, there was nothing wrong on thank you page. 

    I cloned  your form & tested on my side and I can confirm that It worked how it should work. I also sent a submission you for testing purpose and It worked fine, too. 

    It was directed to the webpage entered to the thank you page on both tests. 

    What do you mean by saying form disappear? Because; if you mean this direction, it' purpose is exactly this. 

    If your concern is something different, please give us some details to assist you in a better way. 

    Feel free to contact us anytime for any issue or for any further assistance by us.