Why is my thank you page not redirecting?

  • Profile Image
    Sksbattick
    Asked on August 26, 2016 at 04:29 AM

    I have gone as far as to put www.google.com as the URL that my thank you page redirects to. However, when I click submit, the form simply disappears and everything else on the page stays the same. No redirecting takes place.

    What is the problem?

  • Profile Image
    Nik_C
    Answered on August 26, 2016 at 05:12 AM

    I cloned your form and tested. Thank you page was redirected just fine:

    Then I tested directly on your website(please ignore my test submission) and I see that it is not redirecting. Also I noticed this error in console:

    So there must be some conflict between javascript code in your website.

    Could you please try to embed your form by using iFrame embed code method.

    But copy just between the <iframe> tags, don't copy the script tag code.

    Test and let us know how that worked for you.

    Thank you!