Why is my thank you page not redirecting?

  • Sksbattick
    Asked on August 26, 2016 at 4:29 AM

    I have gone as far as to put www.google.com as the URL that my thank you page redirects to. However, when I click submit, the form simply disappears and everything else on the page stays the same. No redirecting takes place.

    What is the problem?

  • Nik_C
    Replied on August 26, 2016 at 5:12 AM

    I cloned your form and tested. Thank you page was redirected just fine:

    Why is my thank you page not redirecting? Image 1 Screenshot 30

    Then I tested directly on your website(please ignore my test submission) and I see that it is not redirecting. Also I noticed this error in console:

    Why is my thank you page not redirecting? Image 2 Screenshot 41

    So there must be some conflict between javascript code in your website.

    Could you please try to embed your form by using iFrame embed code method.

    But copy just between the <iframe> tags, don't copy the script tag code.

    Test and let us know how that worked for you.

    Thank you!