What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    About use of submissions

    Asked by benismad on April 12, 2012 at 03:24 PM

    I have made a few practise after created a form, and I realised even I deleted the submittions, the use of submittion was not back to zero, is it mean that once I have submitted 100 survey, I cant use anymore? How to solve?

    Thank you.

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    Answered by AtacanC on April 12, 2012 at 03:35 PM

    First off, thanks for your interest in our services. A free account is limited to receive 100 regular submissions, 10 SSL submissions, 10 Payments (whichever comes first) per month. If you reach your monthly submissions limit, your form(s) will be disabled until the next reset which is on the 1st day of the following month. If you don't like to wait, yo can upgrade your account to a higher plan. Deleting your current submissions will not change your submission count.

    Feel free to contact us if you have any other questions.