About use of submissions

  • Profile Image
    Asked on April 12, 2012 at 03:24 PM

    I have made a few practise after created a form, and I realised even I deleted the submittions, the use of submittion was not back to zero, is it mean that once I have submitted 100 survey, I cant use anymore? How to solve?

    Thank you.

  • Profile Image
    Answered on April 12, 2012 at 03:35 PM

    First off, thanks for your interest in our services. A free account is limited to receive 100 regular submissions, 10 SSL submissions, 10 Payments (whichever comes first) per month. If you reach your monthly submissions limit, your form(s) will be disabled until the next reset which is on the 1st day of the following month. If you don't like to wait, yo can upgrade your account to a higher plan. Deleting your current submissions will not change your submission count.

    Feel free to contact us if you have any other questions.