How can I get the photo uploader in my form to work on a mobile phone?

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    Kristin
    Asked on April 12, 2012 at 04:00 PM

    I have one of your forms embedded into one of my client's websites. It has a photo upload button. This photo upload works great on a computer but the button does not appear to work on a mobile phone. Haven't checked an ipad. is your form meant to work on a phone? if it is, can it be fixed?

     

    Thanks for any help.

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    jeanettebmz
    Answered on April 12, 2012 at 05:41 PM

    Our forms are already capable to be displayed on a mobile phone.

    You have correctly embedded it via iFrame method.  I was even able to view with no problems your page through Ipad, Opera Mobile (Samsung) and  Android plattform (Motorola), as shown below

     

     

    However, I would suggest you to change scrolling to "yes" , as I could notice it is set to default ("no")

     

     

     

    Hopefully this solves your issue.

    Let us know if you need more assistance, we are glad to help

    Jeanette