- southernstarAsked on August 26, 2016 at 10:41 AM
Second Issue: I have set conditions that if they select an office it goes to that specific email distribution group. But also I need it to send to the managers and they will get it on every office selection no matter what. So I built it like this:
If Equal to OFFICE
SEND TO: Office email address
SEND TO: Managers
But it seems like it only sends to the managers from what I can tell.
- CharlieAnswered on August 26, 2016 at 11:33 AM
I see you are separating email addresses with a comma but no space. We suggest separating them with a comma and a space after.
However, if I may suggest, you can try setting up multiple "SEND" action in your conditions for EACH email addresses. Something like this:
IF "Office" is equal to "Abilene"
SEND "Drive By Warehouse" to firstname.lastname@example.org
SEND "Drive By Warehouse" to email@example.com
SEND "Drive By Warehouse - Abilene" to firstname.lastname@example.org
SEND "Drive By Warehouse - Abilene" to email@example.com
SEND "Drive By Warehouse - Abilene" to firstname.lastname@example.org
If you are still unable to receive email notifications, you can check this guide to further troubleshoot: https://www.jotform.com/help/364-Why-I-am-not-Receiving-Email-Notifications
Let us know if that will work.