What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I get my text area to show up in my confirmation email?

    Asked by courtlynnschoenphotography on August 26, 2016 at 11:00 AM

    I cannot get my text area to show up in the email after the from is submitted. Is there a way I can send them an exact copy of what they are signing? As of right now it only shows my required fields, but I would like it to show everything. 

    text area not showing autoresponder email
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    JotForm Support

    Answered by John_Benson on August 26, 2016 at 12:00 PM

    I've cloned your form and I can see that the autoresponder email is configured properly. I've checked the email content in the editor and I've found out that the textarea field is included in the autoresponder.

    I did a test submission in your form and I entered my email address so that I can test the autoresponder. Here's what I've received in my inbox:

    I'm not sure if you know that you can attach a PDF file of the submission in the autoresponder email. The PDF attachment option is available in the Advanced tab of the autoresponder settings.

    Hope that helps. Thank you.