What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Problems

    Asked by Cattfoundation on August 26, 2016 at 11:26 AM
    Also, we had serious, debilitating issue with one of our forms for the first time last week. It absolutely bombed the professionalism of our event. I only randomly heard back from tech support and felt mostly ignored. Jotforms has always been better than that for us and I'm still struggling with the situation and the failed resolution to our problem.
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    JotForm Support

    Answered by Chriistian on August 26, 2016 at 11:54 AM

    Can you provide us more details regarding the issue you are encountering so we can further help you? If you can send us a screenshot of the issue then that would be great. You can attach a screenshot on this thread by following the instructions provided in this article: How to add screenshots images to questions to the support forum.


    We will wait for your response.
    Regards.