What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If you wish to download your submission data as excel or CSV files, then you can follow this guide:
You can also take advantage of the Google Spreadsheet integration that we have, it will automatically load your form submissions on a online Google Spreadsheet. Here's a guide that you can refer to: https://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet
For other reports creation that you can do in JotForm, you can check this guide: https://www.jotform.com/help/326-How-To-Create-Form-Reports-in-JotForm
I hope that helps.