What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I'm seeing you posted 3 threads with the same concern. We'd appreciate it if you could refrain from posting multiple threads (not unless they are of different topics). The first thread you posted was already handled by my colleague.
Just go to this page https://www.jotform.com/answers/917495 to view the answer and if you have followup questions, just reply from that page directly so we can further assist you.