What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Sub user account permissions

    Asked by RUMaintenance on August 26, 2016 at 03:17 PM

    I created a sub-user, and it's not giving them the same access I have. Do they have to pay for a membership too?

    sub-user sub account
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    JotForm Support

    Answered by Mike on August 26, 2016 at 04:22 PM

    It appears that only one form is currently shared with the RUMaintenance sub user account.

    The sub user should be able to create new forms under the 'shared with you' folder.

    If you are referring to some other permissions, please let us know.