Saving login information

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    Asked on August 26, 2016 at 04:38 PM

    Please fix your login boxes so that Firefox will save the login info. As it is now I have to reset the password each time as you are using a NON-standard login box. It would be a lot easier for everyone if the login info would be automatically entered.

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    Answered on August 26, 2016 at 05:37 PM

    Do you mean that the account login area of our website is giving you issues when you are trying to log into your jotform account using firefox with the "remember me" checkbox not working?

    I've tested this in firefox but I am not able to replicate any issue with firefox and logging in.

    If I enter my username then logout I can see firefox gives me the option to add it back with the browsers built-in autofill function to use for later.

    Also, if I tick our website's "remember me" box on the login area then when I log out and log back in it saves my username and that works too.

    Are you using the latest version of firefox or what version do you currently have?

    Are you asking for an option to save your password and automatically log into your account?

    I'm not so sure our developers would go for that for security reasons but I'd be more than happy to request it on your behalf if that is what you are asking about.