I cannot recover my lost password

I have tried many times to click "forgot my password" at the login area, the system confirmed me a mail has been sent to my e-mail, but I have not received anything, not even as a spam! Please, help me!

This is a duplicate thread to https://www.jotform.com/answers/918260/ and so we are marking it as answered. If you have any questions with this issue, we request you to follow-up on the other thread.

Thanks!