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Submission download result with an empty Excel file onlyAsked by thestudyplace on August 26, 2016 at 11:08 PM
i have many submission and i afraid the storage has been full.
i want to download all the data as excel but I just got a very small useless xlsx file instead.
I test by downloading the submission data of your form https://www.jotform.me/form/51246228492456 and it was successful. I was able to get the Excel file data downloaded.
Can you please try again. Follow this guide : https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF
Let us know if issue still persist.