What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I have a field that are asking for SSN?

    Asked by Alex Abuyuan  on August 27, 2016 at 09:40 AM

    since your form is SSL, can I have SSN, Date of Birth, Driver's License and State etc. on my agent processing form?

    I plan to use this form as a contracting and sign up form with bank deposit information also I need from them.  Can I also put an electronic signature block on this form?



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    JotForm Support

    Answered by Jan on August 27, 2016 at 12:11 PM

    You can collect SSN however, there is a chance that our phishing tool will flag your form for phishing and suspend your account. You need to contact us when that happens so that we can whitelist the form. Please check this answer posted by my Manager: https://www.jotform.com/answers/500652#771294

    You cannot collect credit card information here in JotForm. Please check our terms of use. If you need to collect payments from your users, you need to use one of our payment processors. You can also authorize a payment with the help of this guide: How-to-Enable-Payment-Authorization

    You can use the E-signature widget to capture a digital signature. Here's a guide: How-to-Add-a-Widget-to-your-Form

    Hope that helps. Thank you.