JotForm.com/Login page doesn't allow login

  • Channing A. Bailey
    Asked on August 27, 2016 at 5:14 PM

    The login page (https://www.jotform.com/login) doesn't work. 

     

    The only way I can log in is by:

    Clicking My Forms > Log in > inputting my information in the drop down.

  • liyam
    Replied on August 27, 2016 at 8:29 PM

    Hello Channing,

    Can you press the F12 key on your keyboard and then visit again https://www.jotform.com/login and see on the console if there's something that's preventing you to login on the page?

    It would be great also if you can clear your browser's cache and try visiting the page to log in again.

    Will look forward to your updates. :)

  • channingbailey
    Replied on August 28, 2016 at 9:53 PM

    JotForm Screenshot 20

  • liyam
    Replied on August 28, 2016 at 11:28 PM

    Thanks for the screenshot. Was there any error that prompted after pressing the submit button?  I also noticed that you have a number of plugins on your browser. Have you tried using a different browser and see if the problem persists?

    Thanks.