What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm.com/Login page doesn't allow login

    Asked by Channing A. Bailey on August 27, 2016 at 05:14 PM

    The login page (https://www.jotform.com/login) doesn't work. 


    The only way I can log in is by:

    Clicking My Forms > Log in > inputting my information in the drop down.

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    JotForm Support

    Answered by liyam on August 27, 2016 at 08:29 PM

    Hello Channing,

    Can you press the F12 key on your keyboard and then visit again https://www.jotform.com/login and see on the console if there's something that's preventing you to login on the page?

    It would be great also if you can clear your browser's cache and try visiting the page to log in again.

    Will look forward to your updates. :)

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    Answered by channingbailey on August 28, 2016 at 09:53 PM

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    JotForm Support

    Answered by liyam on August 28, 2016 at 11:28 PM

    Thanks for the screenshot. Was there any error that prompted after pressing the submit button?  I also noticed that you have a number of plugins on your browser. Have you tried using a different browser and see if the problem persists?