How I can change the email sender with the user's email address

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    Asked on August 27, 2016 at 09:10 PM

    Hi, please i need help about:

    How I can change email sender for {email}

    Because i need response my clients any consultations they ask me, please look picture,

    In outlook desktop, the program detect the email to response the email, but in other app to smarthphones reply the email to, 

    Really iam so crazy with problem plus this Windows 10 to phone too. 

    I am so happy with your service and i sure you going to help me asap,


    Jorge Morales

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    Answered on August 28, 2016 at 12:04 AM

    Hello Jorge,

    There are 2 solutions for that.

    1. You can stay with using as the sender email and use the email field as your Reply-to email. So when you hit the reply button in your email client, the user's email address will be automatically set as the recipient.

    Here's a visual guide:

    Click Emails > Edit Notification > On Recipients tab, set the email field on Reply-to Email

    2. Enable SMTP in your account to reveal the From Email option in the notification wizard.


    Since Mandrill is no longer a standalone app, you can use this as an alternative


    Hope this helps!