What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You will need to download your files manually form your account, you can download all the files uploaded in your form, go to the submissions page and click on the button "Download all uploads":
If you need to download all the info in all your forms, then you can simply export your data, here is a guide that will help you with that: How-to-export-all-of-your-data-at-once
Additionally to that, we have an integration with Dropbox, you may download the app on your mobile device and set the folder where files form the JotForm will be stored to be available offline.
This guide will help you to integrate your form with Dropbox: Upload-to-Dropbox-with-JotForm
This link will help you with setting up a folder available offline: https://www.dropbox.com/en/help/267
When you make your folder available offline the folder and files in it will be downloaded in your device so you can access to them even if you have not internet connection, once you get connected again the folder will sync with the folder online.
The same can be done with Google Drive, you may integrate your folder and download the app on your mobile device.
This guide will help you to integrate your form with Google Drive: How-to-Integrate-a-Form-with-Google-Drive
Here is a guide that will help you to get files available offline on Google Drive: https://support.google.com/drive/answer/2375012?co=GENIE.Platform%3DDesktop&hl=en
Hope this information helps.