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Why I'm not receiving submissions to my email?Asked by cara martin on August 28, 2016 at 01:03 AM
I was thinking my business is in the slumpt of a lifetime to the point that I decided to try advertizing for the
first time ever. I did a per click ad with Yelp and it`s showing that so many people clicked on my website.
Yelp is taking them straight to the contact page and since I have a 5 star reputation I would assume most
of those people would message me since they clicked on my website. I need for you to figure out what`s going on.
Every time someone leaves me their contact information and presses the submit button they get the THANK YOU message confirming their message is being sent. Meanwhile I guess it goes off to your company and has stopped getting back to me. This is a great deal of business I have lost. The last new submission that I have received
was 3-29-2016. I would give anything to have figured it out sooner, but I had faith in your service.
We're sorry for this inconvenience. I checked your email in our logs and I saw that it is in our Bounce list and the reason is below:
Reason(s) : smtp;550 5.1.1 <firstname.lastname@example.org> - 126.96.36.199 has sent to too many recipients this hour. IB607
I removed your email from our bounce list so you should be able to receive submissions now.
If you have any further questions please let us know.