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Why I'm not receiving submission emails?Asked by pprice on August 28, 2016 at 09:39 PM
Hi - I've suddenly realised that I've not receievd emails from potential cllients for a while.
I sumitted two test emails during the last 2 hours and these have not arrived. I looked into the admin of my form and see that people have submitted the form but these have never arrived. Gratefl for your urgent advice.
The page is http://www.uzbekjourneys.com/p/contact.html
With thanks, penelope
I checked in our logs your email, associated with the form, and it is not in our Bounce list as you can see below:
Could you please check if your submissions ended in Junk/Spam folder by any chance?
I saw also that your email was in Bounce list, but then it was removed and you had successful submission:
Do get back to us if you have any further issues.
Thank you very much.
Abut half and hour ago I received a message from Denis (JotForm) advising
that my email was on the bounce list and he removed it.
I also know how to check that myself.
So all is well - appreciate your assistance.
* Art and craft tours to Central Asia:
Hey Penelope, I'm really glad my colleagues (Dennis and Nik) were able to help.
Don't hesitate to create a new thread if you have other questions.