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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    STILL waitinf for 100 submission

    Asked by rbgsecurity on August 28, 2016 at 10:05 PM

    hello there,

    i still didnt get my 100 submission , just purchased a plan for $5

    please let me know




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    JotForm Support

    Answered by liyam on August 29, 2016 at 04:55 AM

    Hello amman,

    You actually have received 226 submissions for the month already, and is scheduled to be temporarily suspended for the rest of the remaining days of the month. Your account shall be reactivated again on the 1st day of September.

    Free users and Storage subscription users have the same number of submissions allocation per month, there is no increase for Storage subscriptions. The advantage that Storage subscription gets is that the submissions do not get removed on this subscription, whereas for free users, they are limited to 500 submissions, anything in excess shall have their oldest submissions be removed. If you want more submissions allocation, you should upgrade your subscription to Bronze.

    Hope this clarifies your concern about storage subscriptions. 

    If you have questions, please let us know.