Refund from my subaccount

  • anku08callmedk
    Asked on August 29, 2016 at 2:32 AM

    Hello

    Im still waiting for a rollback and refund of my wrong upgrade.
    I upgraded a subaccount, witch apparently could not be transferred to my primary account.
    So as you asked me to do, i upgraded my primary instead, and im now waiting for my refund a rollback from my subaccount. 

    Thanks for your $319 payment to JotForm Inc.

     

     
     

    Refund from my subaccount Image 1 Screenshot 20

     

    $319 at JotForm Inc

     

     

     

    Visa Screenshot 31

     

    6666

    		 

     

     

     
     

    August 17, 2016

    #2999-6645

    		  

     

     

     

     
     

    Description

    		 

    Amount

    		 

     

     
     

    Subscription to Silver Yearly

    		  

    $319.00

    		 

     

     
     

    Total

    		 

    $319.00

    		 

     

     
     

    Paid

    		 

    $319.00

    		 

     
    		 
  • Welvin Support Team Lead
    Replied on August 29, 2016 at 8:53 AM

    I have just canceled and refunded your payment for the sub-user account. Expect the refund returned to your card within 4-10 business days.