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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I change the form recipients email address?

    Asked by rohitbarreto on August 29, 2016 at 04:08 AM

    all submissions of the form go to my default email address that was used to register this account

    form recipients email recipients email recipients change recipient condition
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    JotForm Support

    Answered by Jan on August 29, 2016 at 09:41 AM

    I've checked your form and I can see that the email recipient for the notification (turtlehi***atnem@yahoo.com) is different from the account's email address. I also noticed that there is a "Change Email Recipient" condition.

    The condition states that if the said fields are filled, the notification will be sent to (wag**onnz@gmail.com). It means that if I fill up the form and complete the fields, the notification will be sent to your email address. If not all of them are filled out, the notification will be sent to (turtlehi***atnem@yahoo.com).

    Please check the conditions again and verify if that is how you want to set up the notification.

    Also, please take note that if you use the "Test Email" button in the notification wizard, the test notification will be sent to the account's email address.

    Hope that helps. Thank you.