What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Submission emails are not being sent to my email addressAsked by investgold69 on August 29, 2016 at 06:11 AM
It might be a typo on the email address set on your account. For this reason to why it defaults to sending to firstname.lastname@example.org. However, I see that it is now fixed.
I also noticed that the said email email@example.com was in the bounce list. I had removed it already so it should start sending email alerts again to your email address. But please do observe if it continues to fail delivering the alerts.
You can also check this guide for methods to prevent email delivery failures: https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues
If you have questions, please let us know.