What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I know when my limits will be reset?

    Asked by deciphertax on August 29, 2016 at 10:02 AM
    Also, I note that the limits such as 1,000 views are applied on a monthly basis. I can't see in my account information that the date I signed up to JotForm has been noted. Therefore, how do you know when a month has expired and a new monthly limit is to be applied?
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    JotForm Support

    Answered by Kevin_G on August 29, 2016 at 10:18 AM

    Yes, you cannot find the sign up date on your account because the limit is reset based a calendar month, it means that does not matter if you have just created your account and reach your limits, your limits will be always reset on September 1st. 

    You can also check your current limits by going to the Usage section in your account settings: http://jotform.com/myaccount/usage 

    Also, do note that the reset date is based in EST time. 

    Hope this helps.