Email notifications

  • uponastarconcierge
    Asked on August 29, 2016 at 11:07 AM

    Why am I no longer receiving email notifications when a client completes a form? 

  • Denis VP of Engineering, Enterprise
    Replied on August 29, 2016 at 11:09 AM

    Hello uponastarconcierge,

    Sorry for the trouble, I checked your email address and it is listed in our bounce list. Now it's removed please test and let us know if issue persists. Also you might want to check these guides for avoiding the issue again:

    How to Remove Your Email Address from Bounce List

    How to Prevent Email Bouncing Related Issues

    If you need further assistance please feel free to contact us.

     

    Thank you.