What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email notifications

    Asked by uponastarconcierge on August 29, 2016 at 11:07 AM

    Why am I no longer receiving email notifications when a client completes a form? 

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    JotForm Developer

    Answered by Denis on August 29, 2016 at 11:09 AM

    Hello uponastarconcierge,

    Sorry for the trouble, I checked your email address and it is listed in our bounce list. Now it's removed please test and let us know if issue persists. Also you might want to check these guides for avoiding the issue again:

    How to Remove Your Email Address from Bounce List

    How to Prevent Email Bouncing Related Issues

    If you need further assistance please feel free to contact us.


    Thank you.