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    Wrong header listed in email confirmation

    Asked by lauradonaldson on August 29, 2016 at 12:13 PM

    Hello! I made a duplicate form but changed the header and some of the content in the form. When I receive the email confirmation of the form's data, the header is incorrect. See attached.


    Thank you!

    Laura Donaldson

    Page URL:

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    JotForm Support

    Answered by ashwin_d on August 29, 2016 at 01:52 PM

    Hello Laura,

    To solve this problem, you will have to edit your form's notification email alert template and change the heading there. Please check the screenshot below how to edit email alert: 

    Hope this helps.

    Do get back to us if you have questions.

    Thank you!