Wrong header listed in email confirmation

  • lauradonaldson
    Asked on August 29, 2016 at 12:13 PM

    Hello! I made a duplicate form but changed the header and some of the content in the form. When I receive the email confirmation of the form's data, the header is incorrect. See attached.

     

    Thank you!

    Laura Donaldson
    donaldsonl@duq.edu

    Jotform Thread 919317 Screenshot
  • Ashwin JotForm Support
    Replied on August 29, 2016 at 1:52 PM

    Hello Laura,

    To solve this problem, you will have to edit your form's notification email alert template and change the heading there. Please check the screenshot below how to edit email alert: 

    Wrong header listed in email confirmation Image 1 Screenshot 20

    Hope this helps.

    Do get back to us if you have questions.

    Thank you!