What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms Not Working

    Asked by rexiedexie on April 13, 2012 at 01:28 PM

    Forms on my pages do not load.


    All That appears is



    ../../js/builder/build_source.js:80: TypeError: Cannot call method 'match' of null var match = url.match(/^.*?:\/\//); ^




    Page URL:

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    Answered by ItalyTech on April 13, 2012 at 02:24 PM

    Hi, what embed method do you use ? Can you try to embed with iframe ? Thanks. Alessandro

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    Answered by rexiedexie on April 13, 2012 at 06:14 PM
    New response receivedThe form has been workin form up until now.
    Why would it stop working?
    Regards Michael
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    Answered by rexiedexie on April 13, 2012 at 06:16 PM

    The form has been working fin up until now, other forms I use exactly the same all are working fine.


    Regards Michael

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    JotForm Support

    Answered by Mike_T on April 13, 2012 at 06:28 PM

    As far as I can see, the problem has been solved, and your form is loading fine now.

    If you reproduce it again, please let us know. Thank you for using our services.