What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Wix Embedded Form: Redirect url not working after form submission

    Asked by triciadanelle on August 29, 2016 at 03:06 PM

    Hello - after users submit the form on this page http://tpinkney2.wix.com/fatplanding I'd like them to be redirected to another page on the same site to fill out some additional information (http://tpinkney2.wix.com/fatplanding#!registration-page/x64je) but the url is not working.  Can you help?

    Page URL:
    http://tpinkney2.wix.com/fatplanding

    redirect URL wix thank you redirect
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    JotForm Support

    Answered by Mike on August 29, 2016 at 04:50 PM

    This is happening due to Wix restrictions on embedded content. Please see the next support thread for more information:

    Wix embedded PayPal form not redirecting to PayPal

    I would like to suggest contacting Wix Support regarding this issue. They should be able to help.

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    Answered by triciadanelle on August 29, 2016 at 05:47 PM

    Thank you for your response.  Just got off the phone with Wix and they're saying its a problem with the HTML restrictions of the iFrame. Basically a problem with the widget that apparently can't be fixed.  Does anyone have any workarounds?

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    JotForm Support

    Answered by Mike on August 29, 2016 at 07:08 PM

    This is most likely possible to remove the 'sandbox' restrictions on the Wix side in some way.

    Here is another Wix user with embedded JotForm, and redirect was fixed for them (no sandbox restrictions on the iFrame).

    http://www.eyesoncar.info/#!services--packages/ctv6

    Please contact the Wix Support once again if possible.