¿Hello, I got a problem with my account and what do you mean with form views?

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    mwehdeking
    Asked on August 29, 2016 at 07:40 PM

    Hi. I got an email regarding an upgrade because my forms were viewed 1000 times.  And that is impossible.  Please let me know how to proceed and how does this works.

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    Jeanette
    Answered on August 29, 2016 at 08:29 PM

    The account has a limit of 1000 views per month, so that means the form was opened 1000 times, it can be by the same user or new users.

     

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    mwehdeking
    Answered on August 29, 2016 at 09:01 PM

    thanks is really awkward and what happen now? can I receive messages? 

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    Jeanette
    Answered on August 29, 2016 at 10:10 PM

    The account will go overlimit as of tomorrow, however, on Sept 1st, the counter will be reset back to zero.