- mwehdekingAsked on August 29, 2016 at 07:40 PM
Hi. I got an email regarding an upgrade because my forms were viewed 1000 times. And that is impossible. Please let me know how to proceed and how does this works.
- JotForm Support ManagerJeanetteAnswered on August 29, 2016 at 08:29 PM
The account has a limit of 1000 views per month, so that means the form was opened 1000 times, it can be by the same user or new users.
- mwehdekingAnswered on August 29, 2016 at 09:01 PM
thanks is really awkward and what happen now? can I receive messages?
- JotForm Support ManagerJeanetteAnswered on August 29, 2016 at 10:10 PM
The account will go overlimit as of tomorrow, however, on Sept 1st, the counter will be reset back to zero.