How to cancel my subscription?

  • teampouncey
    Asked on August 30, 2016 at 6:02 AM

    I would like to stop paying for for my monthly payment.

     

    James Aguilar
    863.604.3662Billing zip code 33884

    Jotform Thread 920038 Screenshot
  • Ashwin JotForm Support
    Replied on August 30, 2016 at 8:47 AM

    Hello James,

    Please note that you can cancel your subscription yourself:  https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account 

    Upon your request, I have cancelled your bronze monthly subscription. You will not be billed again but your account will stay bronze until September 28, 2016 for the time you have already paid. After this date your account will automatically downgrade to free plan.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!