What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to cancel my subscription?

    Asked by teampouncey on August 30, 2016 at 06:02 AM

    I would like to stop paying for for my monthly payment.


    James Aguilar
    863.604.3662Billing zip code 33884

    Page URL:

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    JotForm Support

    Answered by ashwin_d on August 30, 2016 at 08:47 AM

    Hello James,

    Please note that you can cancel your subscription yourself:  https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account 

    Upon your request, I have cancelled your bronze monthly subscription. You will not be billed again but your account will stay bronze until September 28, 2016 for the time you have already paid. After this date your account will automatically downgrade to free plan.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!