What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    I set up the CNAME and that part works fine but my question is: On the

    Asked by jgerace on April 13, 2012 at 06:28 PM

    I set up the CNAME and that part works fine but my question is: On the jotform edit page at the top if you select embed and enter your new custom url it says saved but it does not appear on any of the selections including email. It still shows jofform instead of the custom url.

    This is a re-post of a comment on How to use Custom Domains with Jotform

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    JotForm Support

    Answered by idarktech on April 13, 2012 at 08:05 PM

    Hi Jgerace,

    I see the problem, but you can always edit the domain as well. If the custom URL generates jotform domain then just change the www.jotform.com to your custom domain, for example:

    Custom URL generates: http://www.jotform.com/your_user_name/form_name

    Simply change http://www.jotform.com to your custom domain name, example:


    Hope this helps. If you need any further assistance, please let us know. Thanks.