- highprairieAsked on August 30, 2016 at 10:40 AM
My email: email@example.com is no longer receiving anything when forms are submitted, but it was a week ago. It is paramount that we get notified when forms are submitted. Is there something we should be doing differently in our settings?
- JotForm SupportNik_CAnswered on August 30, 2016 at 12:22 PM
We're sorry for this inconvenience, I checked your email in our logs and I saw that it ended in our Bounce list, and the reason is below:Reason(s) : X-Postfix; Host or domain name not found. Name service error
I removed your email from our bounce list so you should be able to receive submissions now.
Please let us know if you have any further questions.