What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Your email address is not in the bounce list of system. I have also checked the email log of system. And I am able to see, system successfully sent emails notification to your email address. Probably those emails should be in the SPAM or JUNK folder of your mail box.
I would suggest you, please make sure you white-list our Jotmails ip addresses and domains. Or ask your email service provider to do it.