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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Fillable PDF Form: Overlapping fields on generated PDF file

    Asked by ctcumc on August 30, 2016 at 11:13 AM

    I took some of my forms and created PDFs out of them. When I opened some of the PDFs, some of the fields were displaced.

    Page URL:
    https://www.jotform.com//?formID=62384780296971

    Screenshot
    create in a create a PDF
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    JotForm Support

    Answered by Charlie on August 30, 2016 at 01:24 PM

    Apologies for the inconvenience. 

    I cloned your form and was able to replicate the problem. I have forwarded this to our developers to have it checked and fixed.

    For the meantime, please also do take the time to read this guide about converting forms to fillable PDF: https://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator 

    We will update you on this thread as soon as we hear any news about this issue. 

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    Answered by ctcumc on September 13, 2016 at 03:11 PM

    Have there be any developments/resolution on this issue?

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    JotForm Support

    Answered by BDAVID on September 13, 2016 at 04:48 PM

    Unfortunately, there isn't any updates yet. I will send a message to our back-end team. You will be contacted via this thread if there is any progress on this reported issue.