What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Clearing submission storage and upload space

    Asked by teamsolution on August 30, 2016 at 11:34 AM

    How can I free up submission storage & upload space that is no longer needed?

     

    See attachment:

    Page URL:
    https://www.jotform.com/myaccount/usage

    Screenshot
    upload space storage space clearing up deleting freeing up
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    JotForm Support

    Answered by John_Benson on August 30, 2016 at 01:46 PM

    You need to delete the actual submission that has the attachments in order to clear your storage space. Here's a guide on how to delete a form submission:

    1. In My Forms, select the form and then click the Submissions button.

    2. You can delete a form submission by clicking the Delete button at the upper right.
    3. You can also use the X delete button on each row in the Grid report.
    4. If you want to delete all of the submissions, you can use the Delete All Submissions button at the bottom right.

    Hope this helps. Let us know if you need further help. Thank you!