Upgrade Billing Question

  • Profile Image
    opulenceauto
    Asked on August 30, 2016 at 02:03 PM
    Hello, I will have to upgrade my account as I am anticipating more RSVP's for an event I'm doing.  Does your company credit us back the $19 or my current plan and just charge $20 or will it charge the entire $39 and credit back the $19? How does upgrading work, when I just upgraded to $19 a less than a week ago and my event is this Sunday and don't anticipate any other submissions after that?

    Thank you,

    Dalyce Kelley

  • Profile Image
    Jeanette
    Answered on August 30, 2016 at 03:00 PM

    I had refunded the $14.57 back to your Paypal account as it seems you upgraded using a credit card and paid in full the $39.00